This subseries contains records from the tenure of the second director of client services, Tristano Palermino, who served from 1984-1986. Materials in the subseries include correspondence, records, subject files, and program files. Also included are a number of incident reports pertaining to the behavior of individual clients; these have been purged of names, addresses, and other identifying notations while preserving the nature and response to the particular incidents. There are two folders relating to the Food Bank, also information on housing issues including the Home Care Coordinating Committee, Folsom Street Hotel, and emergency housing. Other topics include various support groups, policies, and staff meetings.